Role Play on Consumer Protection Act 2019 On 20th April 2024

 The PG Department of Commerce and Management organized a role play for B.Com. FS Sem. II and B.Com. Sem. II. The role play on the Consumer Protection Act 2019, which is a part of their subject commercial law and mercantile law, The students played the roles of judge, lawyer, plaintiff, and witness. The role play was on the leading case of Taj Mahal Hotel vs. Mr. Sapnan Dhawan and United Insurance Company.

The students showcased their talent and conceptual clarity by enacting the entire case and judgment. The students acting as lawyers also gave valid arguments in relation to sections and provisions of the act. Namely, deficiency of services as under Section 35 of the Consumer Protection Act 2019, gratuitous services are still complimentary as under Section 148, Section 149 of the Indian Contract Act 1872, establishes a bailment contract between the hotel authorities and Mr. Dhawan as the car keys were in the possession of hotel staff, and the hotel's negligence on the part of a bailee, which violates Section 151 and is punishable according to Section 152 of the Indian Contract Act 1872, were the cause of concern.

The activity was organized by Ms. Diksha Bakshi, Assistant Professor, PG Department of Commerce & Management, to give students deep insights into the application of provisions of the Consumer Protection Act 2019. Mrs. Alka Sharma, head, PG Department of Commerce and Management, congratulated the students on their wonderful presentation. The faculty members of the PG Department of Commerce and Management were also present.